Citadel of Light

REFUNDS:

 

To be eligible for a refund, you will have to initiate the return within 14 days from the date of delivery and the artwork must be in the same condition that you received it. Upon receipt of the returned artwork, the artwork will be inspected and you will be notified on the status of your refund. If your return is approved, a refund will be processed and a credit will automatically be applied to the original payment method you have used during the purchase. Kindly note that it can take up to 10 working days for the payment to show on your account (depending on your card issuer's policies) after the refund has been processed. Please keep in mind that return shipping and insurance costs are non-refundable.

RETURNS:

 

If, for any reason, you are not entirely satisfied with your order, please contact me within 14 days of delivery to request a return. After the 14-day period, you will no longer be eligible for a return and I will be unable to offer you a refund. The cost of returning the artwork will be your responsibility.

DELIVERY CHARGES:

 

Delivery charges (worldwide) & UK are included in the price of the artwork.

 

​DISPATCH & DELIVERY TIMES:

 

Order processing takes between 5-7 working days. Delivery time depends on the shipping destination, please allow up to 7 working days after dispatch for delivery within the UK, and up to 15 working days for worldwide deliveries. Once your order is dispatched, a tracking number will be provided with an estimated delivery date.

 

LOCAL IMPORT TAXES:

 

Once your order reaches its destination it may be subject to local import taxes and other customs fees. It is the responsibility of the customer placing the order to pay any local import taxes and customs fees.